Community Engagement and Capacity Building Officer Job Description

Job Description and Person Specification


Post Title: Community Engagement and Capacity Building Officer

Main Purpose of Post: To develop the capacity of new and existing  African and Caribbean Community Organisations and Social Enterprises  in Glasgow and West of Scotland area in helping them to link policy and articulates their issues and needs to allow them to influence policy ,by providing high quality information, training, mentoring and developmental support.

Salary: £31,678 per annum, inclusive 4% Pension Contributions, Employer’s NI & Tax

Hours: 35 hours per week, permanent post


Start Date: 1st October 2017        End Date: 31st March 2019   Contract Term: Fix Term

Location: Glasgow

Reporting to: NSI CEO


Main Duties

  1. To deliver effective capacity building support to third sector African and Caribbean Community  organisations  and Social Enterprises at all stages of development, including start-ups;


  1. To develop and deliver organisational support to African and  Caribbean organisations  and Social enterprises  in helping them to link policy and articulates their issues and needs to allow them to influence policy both at local and national level including business planning, governance, funding, policy and bidding/tendering; ( Social Enterprise Officer)


  1. To provide targeted  policy mentoring support to African and Caribbean organisations and Social Enterprises  through ‘health checks’ and specific advice, particularly those organisations in a crisis situation for them to be able to engage and influence policy makers and institutions and to have a voice in policy matters that affect them and their communities both locally and nationally;


  1. To work with colleagues to implement systems for measuring, monitoring and evaluating the effectiveness of capacity building approaches.


  1. To support African and Caribbean organisations and social enterprises to partner with local authority and other public bodies so as to open up  more opportunities for the groups to feed into local and public strategies/policies.


  1. To effectively manage a portfolio of casework with competing demands and produce a monthly/ quarterly report;


  1. To actively promote Next Step Initiative including seeking new business opportunities;


  1. To contribute to updating the organisation’s website, e-bulletins, newsletters and other publications to promote best practice;


  1. To contribute to cross-organisation initiatives including bid/funding proposals, quality accreditation work and other projects


  1. To take personal responsibility for contributing to high quality standards in customer relations, service delivery, project management and communications.


  1. Plan and deliver 20 workshops to over 400 members of the African and Caribbean Communities in Glasgow and West of Scotland on improved knowledge about national policies and strategies affecting people’s lives


  1. Provide support to over 200 African and Caribbean for them to fully engaged mainstream and other public sector Policy makers and providers


  1. To liaise with public bodies, local authority, Scottish Parliament, Scottish Government and other Mainstream bodies on how to engage and work with African and Caribbean Community Organisations and Social Enterprises, o as to open up  more opportunities for the groups to feed into local and public strategies/policies.


  1. Building sector capacity through communication, education, research, and support to develop and implement service delivery and quality improvement.


  1. Contribute to policy and practice development through participation on reference groups, meetings, consultations and formal policy submissions.


  1. Research key issues as an input to policy, and service delivery improvements.


  1. Develop policy positions in relation to Government policy to engender debate, discussion and best practice on ways in engaging and empowering African and Caribbean communities, organisations and Social Enterprises.


  1. Responsible for developing and sustaining project by putting in place strategies for new resources to be secured before the project come to an end.


This job description does not represent an exhaustive list of responsibilities and tasks but indicates the main responsibilities required from employees in the role. The organisation reserves the right to require employees to perform other duties from time to time.

The organisation also reserves the right to vary or amend the duties and responsibilities of the post- holder at any time according to the needs of the organisation’s business.

There is a requirement to work evenings and weekends as necessary in order to ensure appropriate fulfillment of duties.


Next Step Initiative is a Registered Scottish Charity Incorporation Organisation in Scotland and Registered Scottish Charity No. SC041305. Registered Office: Africa House, 300 Broomloan Road, Glasgow, G51 2JQ


Job Description and Person Specification: Community Engagement &Capacity Building Officer

1st October 2017 – 31st March 2019.


Person Specification

Essential requirements:

  • Experience of working within the third sector and with African and Caribbean Communities, or, extensive experience of community development work and supporting African and Caribbean Community organisations and Social Enterprises;
  • Good understanding of the governance and policy issues facing African and Caribbean Community organisations and Social Enterprises in Scotland;
  • An understanding of company law and/or charity law;
  • Experience of supporting organisations and people to develop their capacity and operate to best practice, including business, understanding the policy environment and financial planning
  • Experience of planning and delivering training sessions;
  • Emotionally intelligent, able to build and sustain positive relationships with key stakeholders
  • Comfortable networking and representing the organisation;
  • Willingness to learn; work as part of a team and to help others;
  • Excellent interpersonal, oral, written, numeracy and ICT skills;
  • Efficient, self-motivated, and proactive, with good organisational and presentation skills;
  • A personal commitment to organisational excellence; displays honesty, integrity and a strong sense of ethics in all actions and decisions.
  • Demonstrated ability to work independently and flexibly, as well as cooperatively as part of a team.
  • Demonstrated experience in policy analysis, research and producing effective written communication.
  • Demonstrated ability to develop and organise educational workshops, events and forums.
  • Highly developed inter-personal and communication skills
  • Experience and successful track records of fundraising and opportunities to access appropriate funding streams
  • A commitment to equal opportunities;
  • Valid driving licence and access to a car.


Desirable requirements:

  • A formal qualification in a relevant field, for example community development;
  • A knowledge and experience of the Community Empowerment Act 2015 and how it will impact on local communities
  • A knowledge or experience of supporting community asset transfer or ownership
Posted in Job Descriptions.